Student Services

To ensure that you get the most out of your learning experience, the Institute’s dedicated Student Support staff are available to provide you with guidance and assistance while you work towards your qualification.

Student Support provides assistance ranging from explaining assignment and exam requirements, helping you to study and write more effectively, to advising on credit transfers, making the most of online study support services and mentoring.

The below services and information is all relevant to you in your studies:

Assignment Guidelines  Useful tips and assistance in preparing your assignments.
Examination Guidelines and Sample Questions Information on format, structure of your examinations and sample questions to assist in preparation.
Examination Supervisor Guidelines If you are not attending an Institute examination venue, these guidelines assist in choosing a suitable supervisor and location.
Mentor Program Provides access to experienced and qualified insurance professionals in a mentoring situation to support your study.
Content Experts Content Experts hold a wealth of financial services knowledge and respond to requests for assistance within 1–2 working days.
Compliance Enquiries The Institute has a range of products that will fulfil the requirements for compliance with ASIC PS146 at both Tier 1 and Tier 2 levels. We also provide a range of continuing education solutions to fulfil the ongoing requirements of compliance.
Institute Study Groups Make contact with other students who have enrolled in the same module and who have nominated to participate in a study group.
Special Consideration Any set of circumstances which disadvantages a student’s study program to a serious extent, and results in an inability to sit a scheduled exam or complete an assignment.
Education Policies Information on policies of the Institute.